DIVERSITY AT WORK: THE PRACTICE OF INCLUSION (B. M. Ferdman & B. R. Deane, Eds.)
  • Diversity at Work: The Practice of Inclusion
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Table of Contents (PDF)

Foreword - Allan H. Church and Janine Waclawski

Preface - Bernardo M. Ferdman and Barbara R. Deane

Part One: Frameworks for Understanding Inclusion

Chapter 1: The Practice of Inclusion in Diverse Organizations: Toward a Systemic and Inclusive Framework (PDF)
Bernardo M. Ferdman

Chapter 2: Communicating about Diversity and Inclusion
V. Robert Hayles

Part Two: Individual and Interpersonal Perspectives and Practices

Chapter 3: Creating Inclusion for Oneself: Knowing, Accepting, and Expressing One’s Whole Self at Work
Bernardo M. Ferdman and Laura Morgan Roberts

Chapter 4: Strengthening Interpersonal Awareness and Fostering Relational Eloquence
Ilene C. Wasserman

Chapter 5: Intercultural Competence: Vital Perspectives for Diversity and Inclusion
Janet M. Bennett

Chapter 6: The Work of Inclusive Leadership: Fostering Authentic Relationships, Modeling Courage and Humility
Plácida V. Gallegos

Part Three: Organizational and Societal Perspectives and Practices

Chapter 7: From Diversity to Inclusion: An Inclusion Equation
Mary-Frances Winters

Chapter 8: Inclusive Human Resource Management: Best Practices and the Changing Role of Human Resources
Lynn R. Offermann and Tessa E. Basford

Chapter 9: Inclusive Organization Development: An Integration of Two Disciplines
Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, and Michael D. Tuller

Chapter 10: The Development of Inclusive Leadership Practice and Processes
Lize Booysen

Chapter 11: Creating Inclusive Climates in Diverse Organizations
Lisa H. Nishii and Robert E. Rich

Chapter 12: Models of Global Diversity Management
Karsten Jonsen and Mustafa Özbilgin

Chapter 13: Fostering Inclusion from the Inside Out to Create an Inclusive Workplace: Corporate and Organizational Efforts in the Community and the Global Society
Michàlle E. Mor Barak and Preeya Daya

Part Four: Key Application Issues and Domains

Chapter 14: Global Benchmarks for Diversity and Inclusion
Julie O’Mara

Chapter 15: The Chief Diversity Officer’s View of the Diversity and Inclusion Journey at Weyerhaeuser
Effenus Henderson

Chapter 16: Creating Diverse and Inclusive Colleges and Universities
Kumea Shorter-Gooden

Chapter 17: Fostering Inclusion from the Outside In: Engaging Diverse Citizens in Dialogue and Decision Making
Carolyn J. Lukensmeyer, Margaret Yao, and Theo Brown

Chapter 18: Building a Culture of Inclusion: The Case of UNAIDS
Alan Richter

Chapter 19: Inclusion at Societal Fault Lines: Aboriginal Peoples of Australia
Charmine E. J. Härtel, Dennis Appo, and Bill Hart

Part Five: Moving Forward

Chapter 20: Inclusion as a Transformational Diversity and Business Strategy
Michael L. Wheeler

Chapter 21: An I/O Psychologist’s Perspective on Diversity and Inclusion in the Workplace
Angelo S. DeNisi

Chapter 22: Inclusion: Old Wine in New Bottles?
Stella M. Nkomo

Chapter 23: Practicing Inclusion: Looking Back and Looking Ahead
Bernardo M. Ferdman and Barbara R. Deane

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